Terms and Conditions – Removals
Effective Date: 9 September 2025
Business Name: Eddy Leasing Limited – Trading as Glastonbury local van man
Trading Address: 86 Shaftsbury Close, Nailsea, BS48 2QJ
Contact: 07742 791139 | eddy@eddyvanman.com
1. Introduction
These Terms and Conditions set out the agreement between Eddy Leasing Limited (“we”, “us”, “our”) and you, the customer. By booking our services, you agree to these terms.
We operate as a booking service for removals in Glastonbury and surrounding areas. All work is carried out by self-employed contractors, each responsible for their own tax, insurance, and compliance with relevant laws.
2. Operative Relationship
Operatives engaged through us are independent contractors, not employees. Each operative:
- Is responsible for their own tax and National Insurance.
- Maintains Public Liability Insurance.
- Must handle and transport customer items safely and professionally.
- Is personally liable for any loss or damage caused by their own actions.
We act solely as a facilitator and accept no responsibility for the performance or conduct of individual operatives.
3. Services
Services include:
- Domestic and commercial removals in Glastonbury and nearby areas
- Transport of furniture, personal belongings, and equipment
- Loading and unloading assistance
Packing services are available only if agreed in advance.
4. Customer Responsibilities
Customers must:
- Provide safe and unobstructed access to properties and items.
- Give an accurate description of items, including size and quantity.
- Properly pack and secure fragile or valuable goods.
- Inform us of any special requirements before the job.
5. Booking and Payment
- Bookings can be made via phone, email, or website.
- Payment is due immediately upon completion, unless agreed otherwise.
- A deposit (normally £100) may be required for certain bookings.
- Cancellations must be made at least 48 hours in advance. Late cancellations may incur a fee.
6. Liability
We are not responsible for:
- Damage caused by restricted access, unsafe conditions, or inaccurate item descriptions.
- Delays due to traffic, weather, or other unforeseen circumstances.
- Loss or damage caused by operatives acting outside the agreed service.
All claims for damage or loss must be directed to the operative concerned, as they are individually liable.
7. Data Protection
We comply with UK GDPR and the Data Protection Act 2018. Customer information is used only for service delivery and will not be shared with third parties without consent. See our Privacy Policy for details.
8. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to Terms
We may update these Terms and Conditions from time to time. The latest version will always be published on our website and will take effect immediately.